Escrow & Safe Transfer
Buying or selling digital assets online requires trust and security. Neither side should have to move first without knowing they are fully protected. That is why we use a safe escrow system to protect both buyers and sellers.
Think of us as a trusted friend holding the money safely in the middle. Here is how a safe trade works from start to finish:
Have questions about payments or fees? Look at the quick answers below.
-
Escrow transactions are funded exclusively using your internal platform balance. To top up your balance, you can easily deposit funds using your Binance ID or via a BEP20 cryptocurrency address.
-
Fees cover payment processing, compliance, and our support infrastructure. We deduct a flat 3% from the seller's account as an escrow fee upon successful completion of the deal.
-
Because the funds are locked safely in escrow, the seller cannot run away with your money. If a seller ghosts or fails to deliver, either the buyer or seller can trigger a dispute directly from the live deal page. Our team will then review the deal history and attend as a mediator to resolve the issue fairly.
Buying Guide (How to Buy Safely)
Acquiring digital assets requires careful evaluation and clear communication. As a buyer, you have the full responsibility and opportunity to inspect listings, communicate directly with sellers, and make sure everything is legit before you release your money.
Follow these easy steps to make sure your purchase goes smoothly:
Steps to Buy Securely:- Talk to the Seller: Read the listing carefully, ask any questions you have, and agree on the final price in the deal chat.
- Lock Money in Escrow: Put your payment into escrow. This secures the transaction, signals your commitment, and protects your capital until delivery is fulfilled.
- Inspect & Verify: Take delivery of the digital asset and utilize your verification window to thoroughly test, review credentials, files, or ownership transfer proofs.
- Release Payment: Once you confirm that you have total and independent control of the asset, authorize the payment release to complete the transaction.
Platform Disclaimer & Buyer Responsibility: Buyers are independently responsible for validating all asset metrics, traffic data, claims, and technical functionalities prior to approving payment. While our platform supplies robust escrow infrastructure and neutral dispute mediation, we do not independently verify or guarantee third-party listings.
-
Use the secure deal workspace to communicate expectations and set a firm delivery timeline with the seller. If delivery stalls or communication breaks down, either party can open a formal dispute to freeze the transaction and request staff mediation.
-
To maintain transaction security, unilateral cancellation is disabled once funds are safely locked in escrow. Cancellations require mutual consent between both parties or a formal review by our support team via the dispute resolution process.
Selling Guide (How to Sell Safely)
Selling your digital property is easy when you are honest and prepared. Listing your items here helps you reach real buyers quickly and safely.
To protect your interests as a seller and ensure a frictionless handover, follow these recommended steps for every deal:
Recommended Selling Workflow:- Create an Accurate Listing: Provide clear, precise details, metrics, and fair pricing. Complete transparency regarding your digital property prevents misunderstandings and accelerates buyer trust.
- Engage & Negotiate Terms: Connect with prospective buyers via the live deal workspace. Agree on a firm price and outline clear transfer requirements before moving forward.
- Wait for Escrow Funding: Never transfer control, source files, or ownership credentials until our system officially confirms that the buyer has safely locked the agreed funds into secure escrow.
- Deliver and Verify: Hand over all necessary credentials, files, or ownership rights securely through the encrypted deal chat. Allow the buyer time to inspect the asset. Once verified, the buyer releases payment directly to your balance.
Seller Responsibility & Liability Disclaimer: Sellers are solely responsible for ensuring the authenticity, legality, and clean transfer of all digital assets they list. Sellers must retain complete backup documentation and proof of delivery within the official deal thread. While our platform provides secure escrow architecture and neutral dispute mediation, we do not assume liability for external platform policy changes or post-transfer management issues.
Have additional questions about listing procedures or payouts? Review the common questions below.
-
You should only begin transferring files, accounts, or ownership rights after the deal workspace status updates to indicate that the buyer's funds are securely locked in escrow. Transferring assets before escrow is funded removes your financial protection.
-
Funds are credited instantly to your internal platform balance the exact moment the buyer verifies the delivery and clicks "Release Payment." From there, you can submit a withdrawal request through your account dashboard.
-
Always conduct all transfer communications, file shares, and credential handovers directly inside the encrypted deal chat. In the event of a dispute, our moderators rely strictly on the official deal thread history as binding proof of delivery.
Dispute Resolution & Fair Mediation
Transparency and clear communication prevent most issues, but unexpected disagreements can occasionally happen during asset handovers. Whether you are trading domains, accounts, codebases, or other digital properties, our structured dispute resolution system ensures a fair, objective review process.
When a dispute is initiated, our neutral support team steps in to mediate. Here is how our protection and review workflow operates:
The Dispute Mediation Workflow:- Instant Escrow Freeze: The moment either a buyer or seller triggers a formal dispute inside the deal workspace, all escrow funds are instantly frozen and securely locked. No funds can be released or withdrawn while a case is active.
- Evidence Collection: Both participants are required to submit relevant documentation, transfer credentials, screenshots, or logs exclusively through the official deal thread chat history.
- Staff Investigation: Neutral platform moderators review the immutable chat logs and timestamps to determine whether agreed-upon terms and delivery milestones were successfully met.
- Resolution & Payout: Based on verifiable proof, our team resolves the dispute by either releasing funds to the seller for completed delivery or issuing a refund to the buyer if valid non-delivery or misrepresentation is proven.
Limitation of Liability & User Responsibility: While our platform provides secure escrow custody and neutral mediation services, the platform acts solely as an independent escrow agent and technology provider. We do not manufacture, endorse, or take ownership of third-party digital assets, and users assume full legal and operational responsibility for the items they buy or sell.
-
Our moderators rely strictly on verifiable data inside the secure deal workspace. Essential evidence includes clear screenshots, registrar transfer confirmations, error logs, or written logs proving whether or not full functional access and control were successfully transferred.
-
Yes. If both parties resolve their communication breakdown or complete the transfer while a dispute is open, both buyer and seller can jointly request that staff close the dispute and restore normal workflow to the deal workspace.